Computers & devices
Procurement, setup, standards, inventory, lifecycle planning, and support.
● Concept DemoDesigned by GAC UNIVERSE
One connected workflow.
Every step visible.
This interactive concept shows how referrals, onboarding, documentation, approvals, service delivery, and the technology supporting them can operate as one managed environment.
Explore the workflow ↓View IT infrastructure ↓Sample information only · No client data
CONNECTED OPERATIONS
From first referral to ongoing service
Select each stage to see how information, responsibility, and automated actions can remain connected.
1Referral
2Onboarding
3Documentation
4Service Journey
STAGE 01Stage checklist3/3 Activity timelineLIVE
Referral to service assignment
Capture a referral once, verify required information, and route it to the right program and coordinator.
RESPONSIBLE TEAMIntake Team
CURRENT STATUSReady for review
AUTOMATED ACTIONProgram match suggested
✓Referral receivedComplete
✓Coverage capturedComplete
✓Program eligibility screenedComplete
Referral validatedSystem · 10:42 AM
Coverage details updatedIntake · 10:37 AM
New referral receivedPortal · 10:31 AM
GAC WORLD OF COMPUTERS · MANAGED TECHNOLOGY INFRASTRUCTURE
From every computer to the systems behind the organization.
GAC WORLD OF COMPUTERS can provide one accountable technology relationship across IMTS devices, connectivity, cloud services, protection, support, and customized solutions—implemented in responsible phases around the organization’s existing environment.
GAC WORLDOF COMPUTERS
Managed Technology OperationsThe Official Computer Sales & Service Division of GAC UNIVERSEComputers & devicesNetworks & Wi-Fi
Cloud & serversIdentity & access
Security & backupsSoftware & automation
Network infrastructure
Internet, secure Wi-Fi, firewalls, connectivity, and vendor coordination.
Cloud, servers & data
Architecture, approved storage, backup strategy, recovery, and continuity planning.
Accounts & permissions
Onboarding, offboarding, role-based access, authentication, and access reviews.
Security operations
Endpoint protection, monitoring strategy, patching, safeguards, and incident readiness.
Remote support
A clear help path, diagnostics, maintenance, documentation, and issue history.
Software & automation
System evaluation, integrations, custom workflows, dashboards, and internal tools.
Technology reporting
Asset visibility, service history, risks, priorities, and leadership-level planning.
COMPLIANCE & LEADERSHIP VIEW
Technology accountability without technical clutter.
Authorized leaders can see whether devices, access, backups, support activity, and required reviews are being managed—without exposing clinical information in the technology dashboard.
Final controls and architecture would be determined through discovery with IMTS compliance, operations, and approved vendors.IMTS Technology Control ViewCONCEPT
Managed device visibilityEstablished standard● Managed
User access reviewsReview schedule defined● Managed
Backup & recoveryVerification required● Review
Support documentationCentral history available● Managed
A REALISTIC DELIVERY PATH
01Discover
Inventory the environment, vendors, workflows, obligations, and priorities.
02Stabilize
Resolve urgent gaps, standardize devices, document access, and protect continuity.
03Manage
Provide recurring support, monitoring, maintenance, reporting, and lifecycle planning.
04Automate
Build approved integrations and custom solutions after the foundation is understood.
THE CLIENT-SIDE EXPERIENCE
IMTS Companion—available through the television
A familiar screen can become a simple, voice-first connection to appointments, reminders, preparation, and approved support—especially for clients who struggle with apps or technology.
IMGood afternoon, JordanIMTS Companion · Sample experience2:14 PM
✦IMTS COMPANION
Your next appointment is Tuesday, August 25 at 2:30 PM with your assigned IMTS professional. Would you like a reminder that morning?
YOU ASKED“When is my next appointment?”
TRY A SAMPLE VOICE REQUEST
The client simply talks.
Select a phrase, then watch the television companion respond.
01Hear appointmentsDate, time, provider, and location
02Prepare with confidenceReminders and simple instructions
03Request human helpApproved handoff to the IMTS team
Concept boundaryThis demonstration uses fictional information. A production version would require verified identity, client consent, role-based access, secure integrations, and IMTS approval of every action the companion can perform.
OPERATIONAL VISIBILITY
A clearer view for leadership
A single dashboard can surface workload, bottlenecks, deadlines, and action items without changing IMTS’s clinical judgment.
NEW REFERRALS12Today
INTAKES IN PROGRESS274 need attention
AWAITING APPROVAL8Supervisor queue
ON-TIME WORKFLOWS94%Sample measure
THE GAC WORLD OF COMPUTERS APPROACHDigitize what is manual.
Digitize what is manual.
Automate what is repetitive.
GAC WORLD OF COMPUTERS begins by learning the real IMTS workflow. We preserve what works, identify friction, and design technology around the people already doing the job.
01
Observe the current processLearn directly from the people doing the daily work.
02
Map the digital workflowDefine steps, roles, approvals, safeguards, and outcomes.
03
Build a focused pilotProve value with one workflow before expanding.